Privacy Policy

Effective Date: (Update on launch date)

Your Privacy Matters.

At JINGU, we respect your privacy just as much as we value your trust.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase through https://jingu.in (“Website”).

By accessing or using our Website, you agree to the practices described in this Privacy Policy.

Information We Collect

To provide you with a smooth shopping experience, we may collect the following types of information.

Personal Information

When you place an order, create an account, or contact us, we may collect:

• Full Name
• Email Address
• Mobile Number
• Billing Address
• Shipping Address
• PIN Code
• Order History
• Communication Preferences

Payment Information

JINGU does not store your debit card, credit card, UPI PIN, or banking credentials.

Payments are securely processed through trusted payment gateways such as Razorpay. Payment information is handled directly by the payment gateway in accordance with its own privacy and security policies.

Technical Information

When you visit our Website, we may automatically collect:

• IP Address
• Browser Type
• Device Information
• Operating System
• Pages Visited
• Time Spent on Pages
• Referral Source
• Cookies and Similar Technologies

This information helps us improve website performance and customer experience.

How We Use Your Information

Your information is used only for legitimate business purposes, including:

• Processing and delivering your orders
• Providing customer support
• Sending order confirmations and shipping updates
• Improving our products and website
• Preventing fraud and unauthorized transactions
• Complying with legal obligations
• Sending promotional offers (only where permitted)

We never sell your personal information.

Marketing Communications

If you choose to subscribe to our newsletter or promotional updates, we may occasionally send you information about:

• New Drops
• Product launches
• Exclusive offers
• Restocks
• Brand updates

You can unsubscribe at any time using the link provided in our emails or by contacting us.

Cookies

JINGU uses cookies and similar technologies to enhance your browsing experience.

Cookies help us:

• Remember your preferences
• Keep products in your shopping cart
• Improve website performance
• Understand visitor behaviour
• Deliver relevant content and marketing

Most web browsers allow you to disable cookies through browser settings. However, some website features may not function correctly if cookies are disabled.

Third-Party Services

To operate our business efficiently, we may use trusted third-party service providers, including:

• Razorpay (Payment Processing)
• Courier & Logistics Partners
• Google Analytics
• Google Search Console
• Google Site Kit
• Email Service Providers
• Customer Support Platforms

These service providers receive only the information necessary to perform their respective services and are expected to protect your data appropriately.

Data Security

Protecting your information is important to us.

JINGU implements appropriate technical and organizational measures to safeguard personal information against unauthorized access, misuse, alteration, or disclosure.

While no online platform can guarantee absolute security, we continuously work to maintain industry-standard security practices.

Data Retention

We retain your information only for as long as necessary to:

• Fulfil your orders
• Provide customer support
• Meet legal and tax obligations
• Resolve disputes
• Improve our services

Once the information is no longer required, it is securely deleted or anonymized where appropriate.

Your Rights

Depending on applicable laws, you may request to:

• Access your personal information
• Correct inaccurate information
• Update your account details
• Request deletion of eligible personal data
• Withdraw consent for marketing communications

Some information may need to be retained where required by law or for legitimate business purposes.

Children’s Privacy

JINGU does not knowingly collect personal information from children below the age required under applicable laws without appropriate parental or guardian consent.

If you believe that a child has provided personal information to us, please contact us so appropriate action can be taken.

External Links

Our Website may contain links to third-party websites.

JINGU is not responsible for the privacy practices or content of external websites. We encourage you to review their respective privacy policies before sharing any personal information.

Changes to this Privacy Policy

As JINGU grows, we may update this Privacy Policy to reflect changes in our services, legal requirements, or business practices.

The updated version will always be available on this page with the revised effective date.

We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.

JINGU

Website: https://jingu.in

Email: support@jingu.in (Update once your official support email is active.)

Contact Page: https://jingu.in/contact

Our Commitment

Trust is not built through products alone—it is built through transparency, responsibility, and respect.

At JINGU, we are committed to protecting your privacy while delivering a secure, seamless, and premium shopping experience.